Genshin Impact announces handling of plug-ins, third-party software interferencePosted Time September 26, 2020
Recently, the production team discovered that some Travelers used third-party software such as plug-ins, scripts etc during gameplay, and spread it among the player community.
Therefore, the production team will continue to issue sanctions including but not limited to warning, account locking, etc. for accounts that violate the above regulations.
1. Any account that uses third party software to receive game resources etc;
2. Any account that uses third party software like plug-ins, scripts etc to get abnormal game progress;
3. Account obtained through trading.
4. It is strictly forbidden to top up via unofficial channels and using 3rd party recharge methods.
Once detected, we will apply handling measures based on the severity and number of violations. offenses, including but not limited to deducting illicit profits, freezing accounts, or permanently locking game accounts.
(Special Note: Accounts are acquired through trading, it is not possible to guarantee that the account has ever used third party software such as plug-ins, scripts etc. For the benefit of the Traveler himself. , please do not buy or sell, use a trading account)
We will not block accounts that are created in the usual way. If the Traveler does not commit the above errors but the account appears abnormal. Complaints can be sent to customer service mailbox: [email protected] .
The production team always tries to give all Travelers a fair and healthy environment, to ensure a stable and safe game experience.
For Travelers who violate the rules of using illegal software and programs to disrupt the balance of the game. We will take corresponding sanctions based on the specific situation, absolutely zero tolerance. Hope the Travelers will adhere to the principle of fairness and justice, play the game in a healthy way, monitor each other, and together maintain a fair and friendly game environment.
If an account is found to be using third-party tools, Travelers may report the account through the in-game feedback interface or the Customer Service inbox.
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